Welcome to our website. We want your experience of Fou Furnishings’ web site to be as enjoyable as possible. If, after reading these terms and conditions and browsing our faqs and a-z glossary, you still have questions, please do not hesitate to contact us. You can print off these terms or store them on your computer for future use.

• Terms of Use
• Use of the Site
• Privacy Policy & Data Protection
• Security
• Your Personal Details
• Terms & Conditions of Sale
• Delivery, Returns and Cancellations
• Disclaimer
• Copyright

Terms of Use 

The term "Fou Furnishing" or "us" or "we" refers to the owner of the website. Fou Furnishings is the trading name of Connor McIntosh Ltd whose registered office is 12 Waterside Gardens, Carmunnock, Glasgow, G76, 9AL, United Kingdom. Our company registration number is SC223154, registered in Scotland. Our VAT registration number is 680 4832 25. The term "you" refers to the customer or viewer of our website.

Use of the Site

In placing an order with us, you are agreeing that you have read, understood and agreed to these Terms & Conditions, which together with our privacy policy govern Fou Furnishings' relationship with you in relation to this website.

The use of this website is subject to the following terms of use:

• Your access to this site is for personal use. You must not use any material contained on this site for commercial or illegal purposes.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, photographs and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• You may not create a link to this website from another website or document without Fou Furnishings’ prior written consent.
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of Scotland. This does not affect you statutory rights. We are happy to consider enquiries from outwith the United Kingdom, we give no warranty that use of this website complies with applicable non-UK laws or regulations.
• We reserve the right to suspend the site if required for operational, regulatory, legal or other necessary reasons. 
• We reserve the right to revise these Terms & Conditions, such updates will become effective as soon as they are posted on the site and your continued use of the Site will be taken as acceptance of these revisions.

Privacy Policy & Data Protection

This privacy policy sets out how Fou Furnishings uses and protects any information that you give us when you use this website.

Fou Furnishings is committed to ensuring that your privacy is protected.  Should we ask you to provide certain information by which you can be identified when using this website; you can be assured that it will only be used in accordance with this privacy statement and the Data Protection Act.

Fou Furnishings may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st October 2008.

What we collect

We may collect the following information:

• name
• contact information including email address
• information such as postcode, product preferences and interests
• other information relevant to customer feedback and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Data Protection

Connor McIntosh Ltd is the named Data Controller. You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to 12 Waterside Gardens, Carmunnock, Glasgow, G76 9AL.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us at info@foufurnishings.com as soon as possible, or at the above address. We will promptly correct any information found to be incorrect.

Security

We are committed to ensuring that your information and this Site are both secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.We use encryption technology called Secure Sockets layer (SSL) to ensure that any data is read only by those who have the authority to do so. Look out for the padlock symbol at the bottom of the screen which signifies that you are on a secure site. We will take the steps necessary to ensure cardholder information is safe. All payment will be securely processed b through Worldpay.  

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Your Personal Details

ay choose to restrict the collection or use of your personal information in the following ways:

• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@foufurnishings.com.
• We will always apply an opt in policy.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Terms & Conditions of Sale

All orders that you place through this Site will be subject to acceptance in accordance with the following terms of use for the Fou Furnishings Website www.foufurnishings.com.  Please read them carefully.

The seller of the product is Fou Furnishings, trading under Connor McIntosh Ltd. Our contact details are 12 Waterside Gardens, Carmunnock, Glasgow G76 9AL or email info@foufurnishings.com.

Contract of Sale

A contract of sale between you, the customer and Fou Furnishings is deemed to exist once your order has been accepted by Fou Furnishings. The contract will be concluded in English. We will send an acknowledgement email on receipt of your order to advise you of that the order has been received and is being processed. The email will contain an order number which you can quote should you need to speak to us for any reason. To create a contract of sale between you and Fou Furnishings, please follow the simple instructions on the screen which will take you through placing an order on our Website. These instructions are detailed below. 

Completing the Order

To place an order for any products you have selected, click on ‘add to cart’, and then click on ‘proceed to checkout’.

If a new customer, create an account to check out faster, and then press ‘continue’. Submit your details, and then click on ‘Create My Account’. After creating your account, the next step is to create a new address in your address book, which you do by submitting your address details and clicking on ‘Save Address’ when complete.

Choose a billing address, either by clicking on ‘Bill to this address’ for the address you have already entered, or clicking on ‘Add a New Billing Address’. Next, choose or enter a shipping address by clicking ‘Ship to this address’ or ‘Add a New Shipping Address’. Choose a shipping provider, and then click ‘Continue’.

Click on I agree to the ‘Terms & Conditions for purchasing from Fou Furnishings’ to indicate that you have read, understood and accepted these terms and conditions. By completing and submitting this order, you, the customer are making an offer to purchase goods which, if accepted by us, will result in a binding contract. If at any time during the confirmation process you require to alter the details, you can do this by selecting ‘amend/view cart’ or cancel.

The last step is ‘Proceed to payment’, where you will be asked to submit your preferred method of payment via the Secure Payment Page. If for any reason, your order is not accepted by us, any monies that have been debited will be refunded immediately.

Product

The product you buy from us is 100% organic cotton bed linen and accessories in thread counts as described. We have made every effort to ensure product is as described through testing and certification. We cannot accept liability for any non-conformity of product which has arisen due to reasons outwith our direct control. This does not affect your statutory rights. 

Pricing & Availability

The prices quoted on the web site include VAT and exclude delivery costs. For information on delivery costs, please see our delivery section.  We are not able to absorb the cost of delivery, but will endeavor to keep the costs as low as possible.

As we are ordering limited numbers, lack of availability may occur.  We will update the website if for any reason there a product is running low on stock and advise you prior to acceptance of your order.

Statutory Rights

None of the Terms and Conditions of Sale will affect your statutory rights as a consumer in relation to the quality, fitness for purpose or description of the goods supplied.

For the following sections please click to view further details

• Delivery, Returns and Cancellations
• Disclaimer
• Copyright